®
This manual provides information on installing consumables such as media and toner cart
/&42 Open the lower-left door below the multi-purpose tray.3 Remove any jammed paper.a If
/&44 b If the paper is jammed at the lower-left door, pull it out in the direction of the arrow.c If the paper is jam
/&41 Remove the jammed media by pulling it out in the direction of the arrow.2 Remove all
/&44 8<5+"81 Open the duplexer.2 Open the upper-left door.3 Remove any jammed mediaa If the lea
output bin, pull out the media in the direction of the arrow.b If the media is jammed at th
/&44 *c If it becomes difficult to pull out the media, lift the lever repeatedly in the direction of the arrow until t
/&4*+<)*+,5+"81 Open the duplexer.2 Open
/&44 ,4 Remove any jammed media shown.a If the media is jammed at the upper-left cover, pull it out in the direction o
/&4-c Open the door below the multipurpose tray to check for jammed media.d Pull out any ja
/&44 .e If the media is jammed in the lower-right tray 7 of the high-capacity input feeder, pull out and remove tray 5
!"#$ The following typographic conventions are used in this manual:»Note: Notes contain tips,
/&4g Pull out the lower-right tray 7, check the paper feed area and remove any jammed pape
/&44 5+"8<1 Pull on the latch to open the duplexer.2 Open the cover inside of the duplexer.
/&43 Remove any media jam by pulling it out in the direction of the arrow.4 Close the insi
/&44 !",<»Note: When clearing jams from the envelope feeder you must reload envelopes to clea
/&43 Reinsert the enve-lope feeder.
/&44 *<)2++1 If media is jammed at the docking cover, lift the handle and remove
/&43 Open the top cover of the stacker, and remove any jammed media.4 Check jammed media a
#$%& $% ## + + + “Status and Service Messages” on page 5-2 “HP-GL Error Codes and PCL Error Codes” on page
*This chapter provides information to aid you in resolving printer problems you may enco
&"!$#&!$ *ACC FILES GOT REMOVEDThe accounting option is disabled and the accounting
&*ADJUST INPUTBIN BIN The specified tray is not inserted correctly.Adjust the tray
&"!$#&!$ **CLOSE FINISHER DOOR(S)One or more of the finisher doors is open and must b
&*TONER CARTRIDGE FAILURE WARNINGThe toner cartridge needs replacing as soon as po
&"!$#&!$ *,INPUT BIN JAM Media has jammed while being pulled from the specified tray.
&*-PUT THICK SIZE IN INPUTBIN BINThe tray using thick stock or letterhead is empty.
&"!$#&!$ *.WAITING FOR IDLE An active job is in process. Access to the menu is not al
&*Service calls should be placed to the vendor from whom you purc
&"!$#&!$ *FINISHER MECH. STACKER-04Finisher stacker tray 2 failure occurs.FINISHER
&*FINISHER MECH. STAPLING-04Mechanical failure stapling operation.FINISHER MECH.
(5%'%'"!$#&!$ *-.3,,The following tables
## + + + “Loading the Media Trays” on page 2-2 “Using Media Other than Paper” on page 2-6
"&* .To test communication between your p
"&"!$#&!$ **b Then typeMODE LPT1:,,P↵The “P” represents infinite retry and
"&*If the printer’s serial port settings are different from your PC’s se
"&"!$#&!$ *,@1"1 Turn the printer off
"&#*- #.You can check communica
!$#0$"!$#&!$ *. Is the power cord plugged securely into both the power outlet and the printer
"&!$*4 Is the printer printing codes or not printing at all when in ESP mode? Rec
$$!$"!$#&!$ *""!"$!If the printer has w
$$!$*If you still have not solved the problem, you need to call your QMS vendor for help. See
126!$"!$#&!$ *014!"$"If you experience probl
This chapter covers basic printer operation, such as loading paper, transparencies, lab
787!$*676!"Use the information in this section to locate and solve
!$"!$#&!$ ** Does your application support Japanese fonts?You should be able to select these fonts i
!$*Engine/Def Resolution menu) but the printer continues printing at a lower resolu-tion, you may
!$"!$#&!$ *,1 Check that you are using the correct type media.See appendix B, “Technical Specificatio
!$*-1Listed below are several print quality problems with possible solutions. Try the solu-
!$"!$#&!$ *.++If the toner smudges are only on the front of the page, pe
!$*"++0!51 The toner cartridge may be defective. Install a ne
!$"!$#&!$ **+"@"1 The paper being used may have absorbed moist
/$&92*("%%'1The system software in your QMS 3260/4032 Prin
/$&92"!$#&!$ *3 Change to this directory. TypeX:\cd newdir4 Insert the printer system sof
%&#"' 2 Gently lift up the right paper guide, and slide it to the desired setti
/$&92*7 Send the new system image to the printer. Type copy /b filename.ps lpt#↵where
$&$$"!$#&!$ **"%""If you have a problem you cannot resolve
#*+++ “Sources of Support” on page A-2 “QMS World-wide Offices” on page A-4
9 %'%Several sources of help and information are available, depending on th
99 8 ;<You can contact the QMS Customer Response Center (CRC) in three different
1$299 $%0".1''=$04General Contact1
1$2991$299 *=$<General Contact(+81)-3 3779-9600Fax (+81)-3 3779-9650 Internet http://www.qmsj.co.jp=$
1$299 Sweden, Finland, Norway, and DenmarkArenavägen 41, 6th floor121 77 Johanneshov
' ## + + + “Menu Chart Conventions” on page B-2 “Operator Control Menu” on page B-3 “Administration Menu” on pag
%&#(&#),#-#.1 Pull on the latch to open
:Use this chapter as a quick reference for understanding and navigating the printer’s co
$$ :"AdministrationIdleOperator ControlInstallation*Copies001-999Duplex*Off, On, Tu
:Installation*IdleAdministrationCommunicationsTimeoutsSerialParallelEmula
:*#* *(!*&( $+Common EtherTalk LAN Manager NetWare
: "$+Common EtherTalk LAN Manager NetWare TCP/IPProtocol Network IdentConnecti
:,4$$+Common EtherTalk LAN Manager NetWare TCP/IPProtocol Printer NameDefaultDisabledYesNoEnabledI
:-?$+Common EtherTalk LAN Manager NetWare TCP/IPProtocol Config PServerR/N Printer #1
:.A*$+Common EtherTalk LAN Manager NetWareTCP/IPProtocolSubnetAccnting/RevDisabledReadWriteEnabledTrapP
$$:""Operator ControlIdleAdministrationInstallation*(Enter password)Us
() & ## + + + “Introduction” on page C-2 “Remove the HCOS” on page C-3 “Remove the Face-Up Tray” on page C-7 “Re
%&#$"' *1 If necessary, pull out the extension tray to the length of the me
If you need to relocate or ship your printer after it’s been installed, you must follow
/#(/#( (#-%Skip this section if you do not have the optional HCOS.1 Unplug the interface cable from the rear of
/#(3 Pull the HCOS away from the printer.4 Push the locking bar away from the HCOS to free it from
/#(/#( *5 Unplug the power cable connected to the right side of the printer.6Move the HCOS away from the printer.
/#(7 Loosen the thumb-screws on the con-necting bracket on the right side of the printer to remove
/#)+"/#)+" ,(#./ Skip this section if you do not have the optional face-up tray.1 Un
/#6$;-2 Open the duplexer and unhook the safety wire at the rear.3 Lower the duplexer to a horizon
/&#'$)/&#'$) .(#"Skip this section if you do not have th
/&#()(#-Skip this section if you do not have the optional high-capacity input fe
/&#()/&#() 3 Remove the mount-ing bracket on the right side of the printer/HCIF frame by loosening and removing th
+&##/## !"1
/&#()5 Insert trays 3 and 5.6 With another person, stand on the left and right sides of the pr
/0&#/0&# ()#1 Open the left and front doors of the printer and remove the toner cartri
/0 Place the printer back onto the sup-ports on top of the original shipping pal-let.7
/0&#/0&# *8 Slide the original shipping carton over the top of the printer and the shipping spacers.9 Sli
*1200x1200 dpi printing unavailable 5-25Acc already disabled message 5-2Acc already enabled message 5-2Acc disabled message 5-2Acc enabled messag
—;Cannot shrink message 5-3CassetteSee TrayChain Inputbins menu 3-7Chain Outputbins menu 3-11ChainingInput
—;DOSmode command 5-15Duplex jam message 5-5DuplexerJam, removing 4-21Jams, removing 4-13, 4-16Removing C-7
—;Error codes 5-13Idle message 5-6Image defects 5-27IndicatorsData, stays lit 5-21Initializing message 5-
*—;Paper 2-2Paper, loading, high-capacity feeder 2-4Paper, loading, multipurpose tray 2-4Paper, loading, tra
+&##' ,4 While lifting the envelope weight, insert the enve-lopes with the flap-
—;Hotlink 3-27ParallelReloading system software 5-32Testing communication 5-14Parallel port 5-14Path, medi
,—;Quality problems 5-26Relocating, printer C-2Replacement packaging C-2RepackingPrinter C-13Repacking, pri
- —;Created files 5-5Creating x file 5-5Duplex jam 5-5End job? 5-5, 5-9Energy saver 5-5Envelope tray not ins
.—;Transfer rollerReplacing 2-26TransparenciesFormatting 2-8Loading 2-9Transport jam message 5-8TrayChaining
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be t
+&##-#"1 Load labels in the multipurpose tray the same
+&##' .Load transparencies the same way you w
+&"&/ When toner runs low in a cartridg
1 Open the upper-left cover.»Note: If your printer has
/$&"&2 Open the front cover as indicated. WARNING! The fuser unit is
/$&"&' 5 Hold the toner cartridge hori-zontally, and rock it 5 to 6 tim
/$&"&7 Gently pull out the seal-ing tape in the direction of the arrow. ▲ C
%&$' *,%"1 Open the front door of the high-capacity output stacker (HCOS).
%&$5 Place a staple refill into the staple box and insert the full staple box into the staple
%&$' ,8 Pull the release lever up to lock the full sta-ple cartridge into place and close t
Introduction ... 1-2About This
($&#--"#Handle the printer with care to preserve its life. Abuse may
$&#' ."#Paper dust may accumulate inside the printer. This coul
$&# Read all caution and warning labels carefully, making sure to follow any instruc-
' The stated life expectancy of each consumable is based on pr
" WARNING! The fuser unit is hot!ACHTUNG! Die Fixiereinheit
' 2 Loosen the two locking screws (you cannot remove them com-pletely.)3 Holding the
5 While holding the two rings of the new fuser, push it into the printer as shown.6 Tigh
' *7 Use a coin to loosen and remove the locking screw from the rear side of the fuse
1 Open the upper-left door and the front door.»Note: If you
' ,2 Lift up the handles to unlock the transfer roller.3 Remove the transfer roller.
Loading the Multipurpose Tray ...2-4Using Me
-4 Insert the new transfer roller and press down to hold the roller in place.5 Push the h
' ."%&'&(1 Remove the media tr
2 Look inside the tray com-partment. While pressing the white tab, remove the lower feed
' 5 Insert the new upper feed rollers on the shaft.6 Close the upper roller cover.7
)*+,1 To change the right tray of the high-capacity input f
' 3 Facing the printer, pull the feed roller cover towards you.4 While pressing the
)*+,-1 Pull out the tray 6.2 Open the lower-left door of the
' *3 While pressing the white tab of each roller, remove the three feed rollers, one
! ## + + + “High-Resolution Printing” on page 3-2 “Tray Chaining” on page 3-6 “Collating Output” on page 3-8
Improving Collation Performance 3-9Stacking and Stapling ...
This chapter describes changing print resolution, chaining paper trays, collating out-p
(&#/$& &) »Note: Printing at 600x600 dpi resolution on certain media sizes requires additional
(&#/$&%& $' ()This table lists the amount of memory req
(&#/$& &) *Your printer provides three different types of halftones—basic, advanced, and stan-d
"#&# $Print density is the amount of toner placed on each dot, making the pr
"#& &) , Configure the printer through the configuration menu. Use Remote Console through a telnet s
$$&-""You can print multiple cop-ies of documents either as complete s
$$& &) .+,& ,For a multiple copy document with collation On, there must be en
0&$& Add more printer memory, which automatically increases the display list client’
0&$& &) This feature can collate the media in the correct order and delivers it face-down. The
Service Messages 5-10HP-GL Error Codes and PCL Error Codes ...5-
0&$&0"2++At any time during active printing you can remove y
0&$& &) 2++,Pages can be stapled at the front corner, at the back corner, or at tw
10&2#&0)1#%! 3This one-pag
10&2#& &) * Use the Print Status button on the control panel.*
10&2#&..Use this procedure when the messag
10&2#& &) ,Next (twice) Advance to the End Job mode. JOB CANCELEND JOBCancel or SelectSelect
2321!&-1210!QMS CrownView is a printer-based application using the W
2321!& &) .software. Your printer name or IP address must be added to the “no proxy” list in the
2321!&%The Home Page is the starting point for all access to the printe
2321!& &) The printer home page provides the following information.Product NameIdentifies the pa
$%%Sources of Support ...A-2Your QM
2321!&2"The Operator Control hotlink on the home page jumps to the O
2321!& &) The Operator Control page contains the following options. For complete information on
2321!&9"The General Settings hotlink takes you to the General Settin
2321!& &) * “Timeouts” on page 3-29You can view this information to see the status of the printe
2321!&+:*++11;This hotlink displays a screen that sh
2321!& &) ,+This hotlink provides media source information.2+$1
2321!&-Display List Shows the size (in KB) of the Display List, also known as K Mem Disp
2321!& &) .)5+This hotlink provides the status of the hard disk.+This hotlink
2321!&Job This shows the maximum number of seconds the printer processes a print job b
2321!& &) <#The Printer Jobs hotlink on the home page jumps to the Printer Jobs pag
*
2321!&+#"+The Consumable Status hotlink on the home page jumps to the
2321!& &) »Note: The scales are an estimate, reported as a percentage, and do not indicate the e
2321!&4+The Accounting hotlink on the home page jumps to the Accounting page, w
2321!& &) *+The System Support hotlink on the home page jumps to the System Sup
2321!&Page refresh rateThe rate at which information in the form is reset to the curren
2321!& &) ,Printer Help URLA text box for entering a local or QMS printer help URL (web address)C
2321!&-Once you’ve made the necessary changes, choose Submit.»Note: If the page refresh
2321!& &) .
2321!&=$&*>The QMS, Inc. hotlink on the home page jumps to the QMS web
2321!& &) (Printer Help URL), when you click on the Online Help button on the printer home page
## + + + “Introduction” on page 1-2 “About This Manual” on page 1-2
" ## + + + “Automatic Jam Recovery” on page 4-2 “Preventing Media Jams” on page 4-2 “Understanding the Media Pa
This chapter explains automatic jam recovery, discusses how to prevent media jams, and
+&##4 Make sure you’ve loaded the media printing-side up. Many manufacturers place an arrow on the end of
+&##&$ %0! "Media is picked up
+&##4 *&,%0! "Media is picked up or fed (1) from one of fi
+&4&/%When a jam occurs, the message window
/&44 ,(If, after you clear a media jam, the jam message in the control panel window persists, open an
/&4-2 Remove any jammed media.a If the leading edge of the paper is already in the paper out
/&44 .3 If the paper is jammed below the fuser, pull it out in the direction of the arrow.4 Close the upper left door.▲
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