QMS 1060EPrint System Operation®
This manual provides information you may need only once in a while. Use it in conjunction with your other QMS 1060E Print System docu-mentation. Here
—GSGetting Started manualOOperation manualRReference manualAdobePageMaker (R)6-51PhotoShop (R)6-53Separator (R)6-51Advanced printing featuresHigh-reso
—GSGetting Started manualOOperation manualRReference manualCancel key (GS)5-5, (O)3-7, (R)G-2Cancelling a print job (O)3-7Cancelling job (O)3-7Status
—GSGetting Started manualOOperation manualRReference manualService message (O)6-10Status messages (O)6-7Status page key (GS)5-5Tray select key (GS)5-5
—GSGetting Started manualOOperation manualRReference manualDOSCrownAdmin software (GS)4-5mode command (GS)3-8Dots per inchSee dpiDownload (R)G-4Downlo
—GSGetting Started manualOOperation manualRReference manualTwisted-pair Ethernet port (GS)4-2EtherTalk (GS)3-2Configuration, Ethernet port (GS)4-11Con
—GSGetting Started manualOOperation manualRReference manualIDE-SCSI board (R)B-9Internal (R)B-9Removing an internal IDE (R)6-67SCSI (R)B-9Helvetica (R
—GSGetting Started manualOOperation manualRReference manualInstalling IDE-SCSI board (R)6-25Intellifont SIMM (R)6-17Accessing fonts (R)6-24Albertus (R
—GSGetting Started manualOOperation manualRReference manualKeypad language (R)4-14LabelsPrinting (R)2-5Stock (R)2-5Vendor (R)B-10LAN Manager/LAN Serve
—GSGetting Started manualOOperation manualRReference manualDisk cache (R)6-20Management (R)5-9Non-volatile (R)5-11Physical (R)5-12Terms (R)5-9Virtual
—GSGetting Started manualOOperation manualRReference manualEOD command problems (O)6-19Ethernet interface printing problem (O)6-18Multiple pages probl
The following typographic conventions are used throughout this manual:TroubleshootingProvides media jam prevention tips, explains how to locate and cl
—GSGetting Started manualOOperation manualRReference manualPostScript errorError handler (O)6-20PostScript font cache (R)5-17PostScript heap (R)5-17Po
—GSGetting Started manualOOperation manualRReference manualCard (R)6-26Cards (R)6-15Cassette (R)6-2Cassette and feeder (GS)1-15Documentation (GS)1-4Em
—GSGetting Started manualOOperation manualRReference manualResident emulations (GS)1-9Resident fontsHP PCL fonts (R)3-9, (R)3-10Resolution, printer (G
—GSGetting Started manualOOperation manualRReference manual(R)3-10Special pagesCalibration page (R)4-87Special Symbols symbol set (HP-GL) (R)3-10Speci
—GSGetting Started manualOOperation manualRReference manualTCP/IP (GS)3-2Configuration, Ethernet port (GS)4-13Configuration, network (GS)4-18Temporary
—GSGetting Started manualOOperation manualRReference manualPoint size (R)3-5Proportional spacing (R)3-4Sans serif (R)3-3Script (R)3-3Serif (R)3-3Strok
» Note: Notes contain tips, extra information, or important information that deserves emphasis or reiteration.▲ Caution: Cautions present information
2ConsumablesPreventing media jamsLoading and using media in the 500-sheet cassetteLoading and using media in the multipurpose trayReplacing the toner
This chapter describes the following:How to prevent media jams.How to load the 500-sheet media cassette and the multipurpose tray.How to load paper, t
Store media away from moisture and humidity. They may cause media to turn up at the edges or wrinkles to occur. The recom-mended relative humidity dur
2 Load media in the 500-sheet cassette in increments so that all 500 sheets fit in the cassette and the media stack is prop-erly leveled out. » Note:
2 Grip each end of the stack firmly.3 Straighten the stack, and then roll the fanned sheets from side to side to get air through the sheets and preven
4 Take off the top and bottom sheets.The top and bottom sheets sometimes have residual glue buildup that could cause the printer to jam.5 Position the
a Up to the bottom limit mark b Halfway to the top limit markc Up to the top limit mark.7 Ensure that the media stack lies flat, does not exceed the t
The following are trademarks or registered trademarks of their respective owners. Those listed as registered are registered in the United States Paten
Push the cassette straight into the cassette slot on the feeder until it’s firmly seated.9 Adjust the media stop to fit the media size.The printer del
Use the multipurpose tray to print on paper, thick paper, letterhead, envelopes, card stock, labels, odd-sized paper (such as B5 ISO or executive), re
» Note: Remember that all media on your QMS 1060E Print System is inserted short-edge first.4 Align the media, and insert it print side up between the
5 Check the media guides to make sure they touch the sides of the print media.Slide the guides in until they lightly touch the right side of the stack
International DLCustomA custom-size envelope is acceptable if it is in the following size range: 3.6" width (92 mm) to 6.65" width (176 mm)—
Insert the envelopes into the multipurpose tray as shown below with the short-edge first, the face up, and the flap side toward the left media guide.B
Adhesive label stock has pressure-sensitive (peel and stick) adhesive backing. A label consists of a face sheet, the adhesive, and the car-rier sheet.
Your printer supports the printing of letterhead or memo paper in two ways:From the multipurpose tray (up to 50 sheets)From a cassette (standard or op
Your printer supports the printing of transparencies in two ways:From the multipurpose tray (up to 50 sheets)From a cassette (standard or optional—up
Use transparencies that can withstand the fusing temperature (200°C/392° F). We recommend 3M type PP2500 transparen-cies.Adjust the multipurpose tray
ContentsIntroduction ...1-2About This Manual ...
Load this media in the multipurpose tray the same as specified for other media in the “Loading the 500-sheet Cassette” and “Loading the Multipurpose T
Kept away from monitors, disk drives, and floppy disks. The mag-nets in the cartridge can damage stored data.The shelf life of an unopened cartridge i
When the toner supply is low, the printer’s message window displays TONER OUT, and usually parts of the page print lighter than normal. Sometimes you
1 Pull the release lever forward, and open the printer’s top cover. 2 Remove the empty toner cartridge.Grasping the empty toner cartridge with one han
▲ Caution: Toner cartridges are sensitive to bright light. Do not remove the new toner cartridge from its protective bag until you’re ready to install
breaks, grasp the clear part of the tape seal and pull it straight out. Discard both the green tab and the tape seal. 3 Distribute the toner in the ca
4 Slide the toner cartridge into the printer.Hold the grooved area on the toner cartridge with your right hand, with the arrow on the toner cartridge
3Advanced Printing FeaturesChaining cassettesCollating outputPrinting a status pageCancelling a print jobEnding a print job
This chapter describes how to chain paper cassettes, collate output, print a status page, cancel a print job, and end a print job.The QMS 1060E Print
» Note: The two paper cassettes must use the same size paper. For example, the standard letter cassette and an optional letter cassette, or the standa
Loading the Multipurpose Tray ... 2-9Envelopes: Special Considerations 2-11Labels: Special Considerati
To greatly improve collation performance which allows you to collate longer and more complex print jobs on the QMS 1060E Print system, you can do one
This mechanism of introducing a forced boundary is known as chunk collation. Chunk collation breaks a document into several smaller, more manageable s
PCL 5 allows you to set the number of copies you want to print per page rather than per file. When collation is turned off, the printer prints the req
2 Advanced—This document, which can be five or more pages long, containsall the information from the standard status pagethe configuration menu settin
Press the control panel keys in the order shown in the following instructions to cancel a print job.▲ Caution: Keep in mind that jobs with a printing,
When the message window displays a scrolling message readingWAITING ON INPUT END JOB?press the control panel keys in the order shown in the following
4Printer MaintenanceHandling the printerCleaning the printer
Blurred or splotchy prints and paper jams can result from dusty printer parts. Regular cleaning takes only a few minutes and helps ensure print qualit
ACHTUNG! Bitte beachten Sie, daß die Papierzuführungen unterhalb des Druckers nicht fest mit dem Drucker verbunden sind. Wenn Sie das gasamte Gerät h
Introduction ...5-2About Print Density ...
Fine particles of dust from the paper may accumulate inside the printer. This could affect the printer’s performance. So the printer should be cleaned
To protect and maintain the appearance of your printer, wipe the cover and external parts with a soft, slightly damp cloth that has been soaked in a n
1 Remove the toner cartridge.This procedure is described in chapter 2, “Consumables,” of this manual. » Note: If you plan to reinstall the toner cartr
3 Wipe the pick-up rollers with a soft cloth dampened with water.In the main body of the printer, the black rubber Pick-up Roll-ers are located in the
4 Clean the window glass of the print head using a soft cloth.You can see the window glass if you face the printer from its rear. If the glass is espe
5Print QualityAdjusting print qualitySetting gamma correction and halftone typeHigh-resolution printing
This chapter describes how to improve print quality. Density, gamma correction, screen frequency, and screen angles are some of the fac-tors that affe
automatically. For detailed information on this process, see chapter 5, “Additional Technical Information,” in the Reference guide.The main benefit of
The QMS 1060E Print System supports two print resolutions: 300x300 and 600x600 dpi (dots per inch). For printed pages that don’t require optimum print
» Note: Whenever possible, set the print resolution through your application. If the print resolution can’t be set through the application, set it thr
Output Problems ... 6-17600x600 dpi Printing Unavailable 6-17Binary Data Printing
6TroubleshootingPreventing media jamsRemoving media jamsResponding to status messagesProblem checklistPrint quality problemsPlacing a service call
This chapter offers media jam prevention tips, explains how to remove media jams, lists and explains many control panel messages, outlines possible pr
Print media jams can occur in any of the following areas:Inside upper unit Standard or optional cassette unitMultipurpose trayOutput trayJams can occu
If the edge of the paper has not been fed in the fusing unit, remove the paper by pulling it in the following direction:If the edge of the paper has b
3 Close the printer’s top cover and the multipurpose tray cover (if opened). The printer resets itself and continues operation. 1 Determine which cass
3 After replacing the cassette, open the printer’s top cover, and then close it again to reset the paper jam message. The printer resets itself to con
If media has become jammed outside the upper unit at the output tray area, clear the jam as follows:1 Open the top cover.2 Remove the jammed piece of
CLOSE ENGINE DOOR(S) Indicates that the engine top cover is open and needs to be closed.IDLE Indicates that the printer is on line, but no jobs are in
PUT SIZE PAPER IN ANY BIN Indicates that Operator Control/ Chain Inputbins is set to On and that a chained inputbin is empty. Refill the empty inputbi
Sources of Support ... A-2Your QMS Vendor A-2Your Application Vendor A-2Q-FAX A-2The
The following service messages may appear in the message window:» Note: A service message sometimes occurs as a result of an unusual combination of ev
The following errors may occur when using the designated (HP-GL or PCL) emulation. This section contains a list of possible printer problems and solut
If there is no status message in the message window, use the following steps to identify the source of your problem and to learn possible solutions:1
3 Is the printer receiving data from the computer? YesIf the Data indicator blinks after you send a file, the printer is receiving data.NoIs the print
If you’re experiencing printing problems not related to print quality, check the following:Does your application setup match the printer interface set
If a limit check error appears in the status box window when you are printing a Macintosh file, increase the printer’s PS Heap memory client (Administ
If you’re downloading additional typefaces, too many can over-load the printer’s memory, causing the printer to reset and lose information previously
If you are using a Level 1 driver in your application and you have trouble printing PostScript files, try printing the files with the PostScript level
Administration/Communications/LocalTalk (if installed)If you have trouble connecting and configuring your Ethernet inter-face, check the following:Is
The information in this section is intended to assist you in recognizing and fixing EOD problems.If you add an EOD command to your file and the EOD co
If you experience problems when printing a job using NetWare with a banner page, change the Administration/Communications/Network 2/CrownNet/PS Protoc
If no start-up page prints, check the following:1 Is the printer on line?2 Has the start-up page been disabled? Use the printer control panel or the P
Occasionally, Macintosh applications interfere with each other. Appli-cations send a printer prep file to the printer at the beginning of each documen
If DISK ONLINE does not appear on the start-up or status page, check the hard disk cable connections to the hard drive and to the SCSI interface port
▲ Caution:This option should be used only by individuals who are familiar with adjusting memory client’s values. Incorrect use of this option could ca
Print quality problems are those related to the appearance of the pages you print. Print quality problems include white lines on the page, uneven blac
1 The toner car-tridge may be defective. Remove it and install a new toner cartridge, if needed.2 Your printer may need a service check. Contact your
If the toner smudges are only on the front of the page, perform steps 1 and 2.1 Distribute the toner. 2 Check to make sure the toner is not defective.
1 Check that Conserve Toner is set to Off in Administration/Engine/Conserve Toner.2 Increase the print density by adjusting the print density through
The toner cartridge may be defective. Install a new toner cartridge, if needed.The photoconductive drum inside the toner cartridge may be dirty. Open
1IntroductionAbout this manualTypographic conventions
1 Remove the toner car-tridge and rock it as you do before installing a new cartridge. This redistributes toner inside the cartridge. Reinstall the ca
1 The window glass of the Print Head may be dirty. Clean the glass as described in chapter 4, “Printer Care,” of this manual. 2 The toner cartridge ma
If you have a problem you cannot resolve, contact your QMS vendor. Your QMS vendor is best equipped to handle most problems you may encounter. If you
AQMS Customer SupportSources of customer supportQMS world-wide offices
Several sources of help and information are available, depending on the type of help you need:Your local vendor (the one from whom you bought the prin
The QMS Corporate Bulletin Board System (BBS) contains technical support notes, application notes, drivers, patches, and utilities, and you may leave
The QMS Customer Response Center is available from 7 a.m. to 6 p.m., Central Standard Time, at (334) 633-4500 (US). You can also fax questions to the
If you have a problem you cannot resolve, contact QMS National Ser-vice. You may need to contact QMS National Service for the following type of messag
United States/Latin AmericaQMS, Inc.One Magnum PassMobile, AL 36618(334) 633-4300Product Information: (800) 523-2696OEM Information: (800) 631-2692Con
IndexGSGetting Started manualOOperation manualRReference manual10BaseT (GS)4-210Base2 (GS)4-23 hole punched paper (O)6-18A3Selecting size (R)4-70A5Sel
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